Refund policy
Refund & Return Policy – MysteryBaoBun
Return Window
You may return your item within 30 days of receiving your order.
Eligibility
To be eligible for a return:
- Item must be unused and in original condition
- Item must be in original packaging
Return Shipping
We cover the cost of return shipping.
Refunds
Once we receive and inspect your return:
- A refund will be issued to your original payment method
Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us immediately
- We will offer a replacement or refund
Non-Returnable Items
Items damaged due to misuse (e.g. sharp objects) are not eligible for return.